I have a backed up toilet or sink. What should I do?

Try a plunger. If plunger doesn't work, you need to check and see if the sewer line is plugged or damaged. You are responsible for clearing the line from the property to the sewer main in the street. You can do this yourself or call a plumber. If a plumber is unsuccessful in clearing the line to the main, contact the Engineering and Municipal Operation Department at 604-541-2181. The Engineering and Municipal Operations Department can also provide information on the location of the sanitary sewer connection.

View more about Property Damage Information (PDF).

Show All Answers

1. I have a backed up toilet or sink. What should I do?
2. I need a new storm and / or sanitary sewer connection installed. What do I do?
3. Will you do something about the noisy manhole cover in front of my house?