Water Utility Billing

aerial view of white rock waterfront

Your utility payments pay for water consumption, sewer and drainage maintenance and infrastructure replacement.

Water Rates

The City's water rates align with water consumption and promotes water conservation. View the water rates.

Billing Cycle

Water utility is billed quarterly in January, April, July and October. Your quarterly bill includes charges for your previous three months of water service and consumption. Bills are sent out the month after the end of each billing period in January, April, July, and October.

Bills are due 30 days from when they are issued. A 5% penalty will be applied to charges unpaid after the due date. Overdue Balances as of December 31 of each calendar year are transferred to property taxes and are then subject to daily interest charges.

Payment Options

Learn more about the ways you can pay for your water utility bill, including our convenient Auto Debit Plan, online or in person.

Moving & Account Update


Have a question or need further information? Contact the Water Utility Billing department by phone 604-541-2285 or email finance@whiterockcity.ca

The City of White Rock signed a negotiated agreement with EPCOR to purchase the water utility that services the community. The City took ownership and operation after October 30, 2015.