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Roads & Streets
The City's Public Works department manages road repair and maintenance issues, including pothole repair, road marking, street cleaning, sidewalk maintenance, and traffic signs.
City Street Plan
The City Street Plan designates each street for a specific role for the movement of vehicular traffic. This designation has been developed based upon the principles of moving people safely and conveniently in the City and in recognition of the varying amounts of traffic which different land uses generate. The City Street Plan road hierarchy is specifically intended, as much as possible, to reduce the amount of non-local traffic using residential streets.
Five different designations of roads are contained within the City Street Plan:
- Arterial
- Collector
- Lanes Link to City Street Plan
- Local Residential
- Special Designation
View the map below or download the map.
Road & Street Maintenance
Learn about the types of road & street maintenance by the City and how to submit a service request if you notice an issue.
Road surfaces consist of asphalt or gravel (laneways). Roads are evaluated annually and maintenance is completed as required.
Request for Service:
- Submit a Request for Service online
- Call the Engineering and Municipal Operations Department at 604-541-2181 (Hours: 8 a.m. to 4:30 p.m., Monday through Friday). Calls received after regular office hours are automatically forwarded to Fire Dispatch to address.
- Email operations@whiterockcity.ca
City owned lights are monitored throughout the year and repaired upon inspection inspected once per year. Review policies regarding street lights on the policies webpage.
When reporting a damaged or non-working streetlight, please include if the pole is wooden or metal.
Request for Service:
- Submit a Request for Service online
- Call the Engineering and Municipal Operations Department at 604-541-2181 (Hours: 8 a.m. to 4:30 p.m., Monday through Friday). Calls received after regular office hours are automatically forwarded to Fire Dispatch to address.
- Email operations@whiterockcity.ca
Regulatory signs, warning signs and information signs within the City are installed and maintained by the Engineering and Municipal Operations Department. Existing signs are monitored through a sign tracking database.
Sign placement is evaluated through the collection of data such as traffic volumes, speed, parking space use, accident studies and roadway measurements.
Report damaged or missing signs.
Request for Service:
- Submit a Request for Service online
- Call the Engineering and Municipal Operations Department at 604-541-2181 (Hours: 8 a.m. to 4:30 p.m., Monday through Friday). Calls received after regular office hours are automatically forwarded to Fire Dispatch to address.
- Email operations@whiterockcity.ca
The Engineering and Municipal Operations Department maintains various traffic and pedestrian signals within the City.
Perimeter traffic and pedestrian signals on the White Rock/Surrey boundary roads are maintained jointly with the City of Surrey.
Notice a traffic signal or pedestrian light malfunctioning?
Request for Service:
- Submit a Request for Service online
- Call the Engineering and Municipal Operations Department at 604-541-2181 (Hours: 8 a.m. to 4:30 p.m., Monday through Friday). Calls received after regular office hours are automatically forwarded to Fire Dispatch to address.
- Email operations@whiterockcity.ca
View obstructions at intersections can be caused by overgrown trees or bushes on a corner property which restrict drivers' sight lines, making entry onto or across an intersecting street difficult or dangerous. The City will review the location and, if need be, notify the owner of the property to bring it into compliance with the Zoning By-Law. Failure to do so results in City crews being dispatched to undertake the work with costs assessed to the property owner.
The City asks the public to report any hazards on the streets so we may respond as quickly as possible to repair the problem.
Request for Service:
- Submit a Request for Service online
- Call the Engineering and Municipal Operations Department at 604-541-2181 (Hours: 8 a.m. to 4:30 p.m., Monday through Friday). Calls received after regular office hours are automatically forwarded to Fire Dispatch to address.
- Email operations@whiterockcity.ca
Road Rehabilitation is required when the road structure can no longer support vehicle traffic.
Road Reconstruction involves:
- The addition of curb and gutter to direct surface drainage to catch basins
- The insertion of improved structures
- The removal of the existing pavement
- The removal of the road materials below the pavement surface
- Sidewalks may be added depending on the classification of the street and pedestrian demand
The City has 40 kilometres of roads to reconstruct and the City's road reconstruction plan is to complete approximately 0.5 kilometres per year.
Sidewalks are inspected annually and repairs are completed as required.
During winter conditions, residents and businesses are required by a City Bylaw to keep the sidewalks adjacent to their property clear of debris, snow and ice.
Report any hazards observed on any sidewalk to the Engineering and Municipal Operations Department.
Request for Service:
- Submit a Request for Service online
- Call the Engineering and Municipal Operations Department at 604-541-2181 (Hours: 8 a.m. to 4:30 p.m., Monday through Friday). Calls received after regular office hours are automatically forwarded to Fire Dispatch to address.
- Email operations@whiterockcity.ca
Truck Routes
A truck is a vehicle exceeding 5,500 kg GVW. Read the full definition and view a map of the City's Truck Route in the Street & Traffic By-Law No. 1529 (PDF).
White Rock's Truck Route includes:
- North Bluff Road
- Marine Drive
- Stayte Road
- Thrift Avenue (partial)
- Finlay Street (partial)
- Best Street (partial)
- Oxford Street (partial)
- Nichol Road (partial)
Truck travel is restricted to the truck route, except when a truck’s origin or destination is not located on the network. In those cases, a truck must take the shortest route from the network to their destination and back.
Street Cleaning
Street cleaning services involves the sweeping of streets and gutters to remove dirt, debris and hazards. The aim is to ensure the safety, continual drainage and the reduction of dust and air pollution. This is accomplished by the use of a mechanical sweeper and manual cleaning at inaccessible locations.
Boulevards
Improvements to the boulevard on City property must meet the approval of the City Engineer. If you wish to improve your boulevard, a Boulevard Improvement Permit is required. The City does not accept responsibility for the landscaping and maintenance of boulevards adjacent to private property.
Learn more about boulevard improvements.
Contact
For more information on streets and roads in White Rock, contact the Engineering and Municipal Operations Department at 604-541-2181 or email operations@whiterockcity.ca.