Bylaw Enforcement

bylaw enforcement officer at waterfront


Regulations

The City's Bylaw Enforcement Department upholds and enforces a wide variety of City bylaws and Council Policies relating to quality of life and land use, including nuisance (noise, unsightliness, smoke) and other incompatibilities. For reference only, see the Bylaw Enforcement Policy and a list of our most frequently requested bylaws located on the Bylaws page

If you are unable to locate a specific bylaw, or if you need the most up-to-date information on a particular bylaw, please email the Clerks Office at clerksoffice@whiterockcity.ca .

Inquiries & Complaints

Please contact Bylaw Enforcement regarding any request, inquiries or complaints through the following methods:


Parking Ticket Appeals

Visit the parking bylaw appeals webpage for parking ticket information and appeals.

Frequently Asked Questions

Staff recommend that any complaints received by the City should be initiated in writing by the complainant. These complaints should include the following information:

  • Civic Address of the Complainant
  • Civic Address of the Offending Property
  • Contact Information of Complainant (Main Phone, Cell Phone, Email Address)
  • Detailed Description of Complaint
  • Name of Complainant

To file a complaint, please submit a Request for Service or email Bylaw Enforcement at bylaw@whiterockcity.ca.  You can also contact Bylaw Enforcement at 604-541-2146.

As part of professional practice at the City of White Rock, a complainant's identity is kept confidential. If the complainant is the only witness, or if prosecution is contemplated, only then will the identity of a complaint be made public. This will be discussed with the complainant prior to further action being taken.